100% Handmade, Diabetic Friendly, Superfood Ingredients, Preservatives Free, No Artificial Flavaouring

Refund & Cancellation Policy

Cancellation
Customers can request to cancel an order before it has been shipped. To request a cancellation, please contact us. We will do our best to accommodate the cancellation request, but we cannot guarantee cancellation once an order has been shipped.

Refunds
Refunds may be issued for the following reasons:

Defective or damaged product received
Incorrect product received
Order cancellation before shipment
To request a refund, please contact us within 2 days of receiving the product. Please provide details of the issue along with supporting evidence such as photos. Refunds will be processed back to the original payment method used for the purchase.

Non-Refundable Items
Certain items may not be eligible for refunds, including:
Perishable items
Customized or personalized items
Products that have been used, opened, or damaged by the customer

Return Shipping
If a return is approved, the customer may be responsible for return shipping costs unless the product is found to be defective or incorrect.

Processing Time
Refunds will be processed within 15 days after the return has been received and inspected by us.

Changes to Refund and Cancellation Policy
We reserve the right to modify this refund and cancellation policy at any time without prior notice. It is your responsibility to review this policy periodically.

If you have any questions or concerns about our refund and cancellation policy, please contact us.